How Our Mentored Courses Work

Our mentored courses offer the convenience of learning on your own with instructor support and feedback when you need it. Here is a step-by-step description of how a course works from registration to final completion.

Registration

You sign up for a course using the Registration page. After you sign up for a course, you receive your login information that allows you to immediately access your course. Each course includes the following:

• Course materials containing readings, quizzes and assignments
• Instructor email for sending messages to their instructor
• Discussion board for posting messages to the class
• Text or audio chat systems
• Course calendar to check for assignment due dates and chat times
• Download center to download the course materials

First Day of Class

On the first day of class, or a few days before class, instructors post their opening comments. The comments are updated as the course progresses from week-to-week.

Reading and Communicating

While completing your readings, you may have questions. We provide several ways for you to get the answers:

• Email Communications - At any time, you can contact the instructor via email for one-on-one assistance. Our instructors are prompt in replying to student inquiries — often within a few hours and always within a day.
• Discussion Board Communications - At any time, you can post a question to the class via the discussion board. In some classes, the discussion board is used to post work items so that they can be shared by the class.
• Audio or Text Chat Sessions - Depending on the course, these sessions are held usually every one, two or three weeks.

Submitting Assignments

Our courses are assignment-based so we post assignment due dates in a course calendar. All courses have between three and five assignments. For each assignment, you are required to read course lessons and then complete an assignment. Students typically spend about 4-6 hours per week.

In order to pass a course, you have to submit all of the assignments and obtain an overall mark of 75%. The assignments give you the opportunity to practice and apply the concepts that you have read about in the course materials. Our instructors mark the assignments and provide feedback. They make suggestions on how to improve the final product so that you learn from the experience and can apply the learning to future assignments. We believe that instructor access and assignment feedback are the fundamental value of our courses.

Certificate Completion

If you request a certificate, we submit the student information to the appropriate university at the end of every month. It takes approximately 8 weeks for the certificate to be processed by the university.

For More Information

If you have any questions about how our mentored courses work, please feel free to email us.