Usability Testing Course

Poorly designed websites, product interfaces, and information products cost companies millions of dollars each year in terms of lost productivity and dissatisfied customers.

Usability Testing is a 6-week online course that is designed to teach you how to plan, prepare, and conduct a usability test as well as report on the findings of the test. You'll learn how to plan a usability test, create test objectives, profile the user, select the right test, select the environment, and prepare the test materials. You'll discover how to conduct a one-on-one interview. You'll also find out how to analyze and report on the results of your usability test using common analysis techniques and reporting formats. By the end of this course, you will have developed a test plan for a usability test, conducted a usability test, conducted an expert (heuristic) evaluation, and written a report using the industry-standard report format.

View detailed course outline

View sample of the course reading materials

Highlights
— 6 weeks of one-to-one instructor mentoring
— Scheduled audio teleconferences
— Expert feedback on all three assignments
— 200 pages of self-paced readings & interactive quizzes
— Downloadable HTML and printable PDF version of course materials

Prerequisites
— Working knowledge of English
— Familiarity with browsers, email and computer file system functions
— Familiarity with Word to complete assignments

Computing Requirements
— Internet access and email account
— Microsoft Word is used to produce a series of reports

Class Start Dates
— September 13
— October 11
— November 8
— December 6
— January 10


Price
— $249US/$249CDN
— Check our discounts page before you register. You may save 10-20%!

About The Instructor
The instructor will guide you throughout the course by providing one-to-one mentoring. During the course, the instructor will answer your questions by email, provide you with feedback on your assignments, and lead optional audio teleconference sessions to discuss the materials and assignments.

Peter received a  PhD in visual perception and decision making from Carleton University in 1998. He has conducted scientific research in a number of psychological areas over the past 20 years, with the last twelve focused on usability research. He specializes in requirements gathering, product evaluation and the definition of business goals focused primarily in high tech, both in the private and public sectors.  Peter has been teaching courses in research methodology and analysis since 1992, but has focused on usability research since 2001.

Student Reviews
I believe that I developed an understanding of the process of usability. This is what I was interested in achieving. This is the third course I have taken from Online-learning.com and I feel that I am achieving a good understanding of information design. -- David

The assignments were well designed and very good learning tools. It is a good introduction to usability topics and has the right blend of theoretical and practical knowledge. -- Valerie

I thought the material was suited to people who are beginning to learn about usability and conducting tests. It was online and I could fit the assignments and coursework in when it was convenient for me. -- Lauren
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