Context
Prerequisites
Objectives
Detailed content outline
Deliverables
Internet requirements
Computing requirements

Project 1: Introduction

Notes: What is a user interface?

A simple example
How people work
Implications for user interface design
How systems work
Attributes of a good interface
Leveraging our cognitive skills
Leveraging our perceptual skills

Notes: Introducing user-centered design

User-centered design
User-centered design process
Design iteration
Analysis phase
High-level design phase
Detailed design phase
Verification phase
Benefits of the process

Notes: About interface analysis

Why analysis is needed
How analysis is different from design
Analysis definitions
Analysis process
Key outcomes of the analysis phase

Quiz
Deliverable: Introduce yourself

Project 2: Domain analysis

Notes: About domain analysis

What is a domain analysis
Business perspective
User perspective
Marketing and competitive perspective
User interface technology analysis
Development constraints

Notes: Gathering information

Web searches
Expert heuristic evaluations

Quiz
Deliverable: Conduct a web search

Project 3: User role analysis

Notes: About user roles

The purpose of domain analysis
Decide what you want to achieve in your domain analysis
Obtaining information from users
Asking the relevant questions
Assessing broad user segments
Determining broad user segments
Ranking broad user segments
Case Study – Museum digitization project
Determining specific user segments
Identifying the primary and secondary roles
Specific user role description information form
Determining the most important user
Specific user role description
Case Study – Web portal publishing tool

Notes: Gathering information

One-on-one interview method
Field study method
Self-guided questionnaire or survey method

Notes: Validation

Importance of getting feedback from users
Validation plan

Quiz
Deliverable: Prepare a user role report

Project 4: Functional analysis

Notes: About functional analysis

What is functional analysis
Identify the most important functions
Case Study – Web portal publishing tool

Quiz
Deliverable: Prepare a functional analysis report

Project 5: Task analysis

Notes: About task analysis

Managing the analysis project
Capturing user task information
Identifying the most important tasks
Case Study – Web portal publishing tool
Creating user-task matrixes
Identifying use cases
Use case template
Case Study – Web portal publishing tool
Pulling it all together

Quiz
Deliverable: Prepare a task analysis report

References

Recommended websites
Recommended readings