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Our mentored courses are accredited by Carleton University's Sprott School of Business in Canada and Ohio University in the United States!
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Professional Technical Writing Course

It was a great learning experience. Great course overall, I've learned a lot and I really enjoyed being able to do this from the office and my home, at my own pace - France

Professional Technical Writing is a 12-week online technical writing course. It teaches you how to write technical documents and how to write using XML. It's like learning two skills for the price of one! And both skills are in high demand.

The US Bureau of Labor expects job prospects for writers to increase at a faster than average pace [article]. And since XML is used to create single source documents, it is a key skill for technical writers. Writers who understand XML make better wages [article].

In this course, you'll learn a systematic writing process. You'll learn how to write and revise technical reports and manuals (two key technical writing formats). And you'll get the chance to practice by completing four hands-on assignments. In the first assignment, you'll learn how to write clearly and concisely. You'll practice these techniques by writing a resume and a letter. In assignments two and three, you'll create your first technical document, develop and conduct a document usability test, and revise your document based on the test results. In these two projects, we try to simulate a typical development environment by having you work in project teams. In the last assignment, you'll get the chance to write a formal technical report. The course takes you through the entire writing process, step-by-step!

View detailed course outline

View sample of course reading materials

Highlights
570 pages of course materials
Downloadable HTML and PDF versions of materials
— 12 weeks of instructor mentoring
— Expert feedback on all assignments
Optional instructor-led text chat sessions
BONUS: XML Converter included
BONUS: Trial version of XMLSpy included. Please note that as a condition of using XMLSpy for the duration of the course, we are obliged to provide your email address to Altova - the manufacturers of this fine product.

Prerequisites
Working knowledge of English
Familiar with browsers, email and computer file system functions

Computing Requirements
— Pentium-compatible processor (500 MHz or faster)
— 512 MB of available RAM
— Super VGA display, 800 x 600 resolution
— 35 MB of disk space (if you download materials)
— 40 MB of temporary disk space during installation of XMLSpy
— Internet browser and access (IE6, IE7, or Firefox recommended)
— XML-compliant browser (IE6, IE7, or Firefox recommended)
— Email account and program
— Windows XP/2000/NT

Class Start Dates
— May 5th
— June 2nd
— July 7th
— August 4th
— September 8th

Price
$499US/$499CDN
Check our discounts page before you register. You may save 10-20%!

About The Instructor
The instructor will guide you throughout the course by providing one-to-one mentoring. During the course, the instructor will answer your questions by email, provide you with feedback on your assignments, and lead optional text chat sessions to discuss the materials and assignments.

Kitty Bucsko has been teaching business communications and computer technology courses for over 30 years including courses for the Canadian Institute of Management. She has been a member of the Ontario College of Teachers since its inception and has a passion for the Internet and telecommunications technology. She is also an active member in the Society for Technical Communication.

Student Reviews

The instructor (Kitty) responded to all emails with timeliness and precison. She was most helpful and supportive. The extra readings gave me an opportunity to learn more about a topic if desired. Course materials were fantastic. The length of the course was perfect although sometimes I felt like I needed more time but in fact, there was just enough to do what was needed. The instructor was very knowledgeable with the software and gave excellent feedback on assignments. Overall, it's a great way to learn something new, learn a new program and understand the benefits of using such a program in a business sense. -- Not specified

This was my first online learning experience and it has had a positive impact on my attitude to online learning. I am now considering what to do next. -- Robert

It was a great learning experience. Great course overall, I've learned a lot and I really enjoyed being able to do this from the office and my home, at my own pace. -- France

You prepare people to carry out skills in the real world. Also, the course had an instructor who took the time to find out how each student was progressing. She was fair, helpful and highly professional. Keep up the good work. What I have learned in this course, I will be able to apply in the real world. You go to great lengths to ensure that students understand what is expected of them and to let them know that you are concerned about their progress. See you on another course in the near future. -- Dana
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