| Online
Help System Design Course
"...Susan is fantastic
and super understanding. The course is useful and practical.
Excellent course!"
- Wilkie |
Do you need to know how to plan a help system project?
Do you understand the difference between writing online
help and traditional technical documentation? Would you
like to add online help to your list of writing and design
skills? If so, then this course is for you!
Online Help System Design is an 8-week online course
that will teach you how to design online help systems. The
course provides you with an overall understanding of the
online help design process and a detailed understanding
of the skills and tasks performed at each phase of the process.
— 8 weeks of one-to-one instructor mentoring
— Regularly scheduled text chat
— Expert feedback on all assignments
— 270 pages of self-paced readings & interactive
quizzes
— Downloadable HTML version of course materials
— Printable PDF version of course materials
— BONUS: Handy HTML Reference included in course materials!
Generally, we expect that most students will have some experience
using screen capture software and authoring basic HTML documents.
The course provides assistance with basic HTML
authoring, so students without HTML experience can successfully
complete the course as long as they don't mind putting a
little extra effort into learning basic HTML authoring.
— Microsoft HTML Help Workshop (included) or RoboHelp
— Graphics program for creating or editing images
— Email account and program
— Windows XP/Vista/7
— September 13
— October 11
— November 8
— December 6
— January 10
— $349US/$349CDN
— Check our discounts
page before you register. You
may save 10-20%!
The instructor will guide you throughout the course by providing
one-to-one mentoring. During the course, the instructor will
answer your questions by email, provide you with feedback
on your assignments, and lead optional text chat sessions
to discuss the materials and assignments.
Susan Bodnik is the author and instructor
for this course. She has over 8 years of experience in teaching
and developing online courses. Susan holds a degree in English
from the University of Waterloo with specialized focus in
communications, rhetoric and online learning. She is also
an active member in the Society for Technical Communication.
"This Online Help System Design class is almost identical
to a graduate level course that I took at a well-known university
in Boston" - Lisa
While I'm at it, I'd also like to say that yours is a well
designed course that exhibits some of the best examples
of instructional design that I have seen. I'm looking forward
to seeing how I do with the assignments. -- Janice
Susan is fantastic and "super" understanding.
The course is useful and practical. Excellent course. --
Wilkie
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